eShipping and Processing We process all orders promptly. We ship U.S. Mail or UPS. Your credit card will be charged when the merchandise is shipped. Orders to Alaska, Hawaii and the U.S. Territories are shipped Priority Mail. Delivery Time Shipments may take between 1-2 weeks to be received. Returns If merchandise arrives damaged, please notify us immediately. We will be happy to replace damaged items. Patterns and commissions are not returnable. Customer Service For questions regarding your order, call (541)488-4070 or e-mail sales@easy2sew.com